What we collect when you ask us to review a claim, what we do with it, who we pass it to, and what you can ask us to do about it.
Injury Case Claims LLC (“Injury Case Claim”, “we”, “us”) operates this website and a free service that connects injured people with law firms. We are not a law firm, we do not provide legal advice and we do not represent you.
This policy explains what we collect, why, who we share it with and what you can ask us to do about it. Questions go to help@injurycaseclaim.com or 800-589-3204.
When you complete a case review form we collect the information you enter, which typically includes your name, email address, telephone number, the state you are in, and details about what happened to you — the type of incident, when it occurred, the nature and severity of your injuries, whether you received medical care, time missed from work, who you believe was responsible, whether an insurer has contacted you, whether the incident was reported, whether you already have a lawyer, and anything you add in the free-text field.
Some of that is information about your health. We collect it only because it is what determines whether a law firm can help you, we use it only for that purpose, and we keep it to what you choose to tell us. Please do not send medical records, images or detailed clinical history through this website. Your lawyer will ask for those directly once you are represented.
If you contact us by the contact form, email or telephone, we keep that correspondence and any information in it.
Like most websites, we collect technical information when you visit: IP address, browser and device type, operating system, referring page, the pages you view and when, and campaign parameters in the link you arrived by (for example utm_source or a click identifier). Some of this is collected through cookies and similar technologies — see cookies below.
We may receive information about you from advertising partners and lead sources where you submitted an enquiry through one of their pages, and from law firms in our network confirming the status of a referral.
We use what you give us to:
We do not use your information to make any decision about you that produces a legal effect without human involvement, and we do not use it for automated profiling.
When you submit a case review form you are shown, and agree to, wording to this effect:
That consent covers contact about the enquiry you submitted. You can withdraw it at any time: reply STOP to a text message, tell whoever calls you, or email us. Withdrawing consent to automated contact does not withdraw your enquiry — tell us if you want that too.
We will still contact you by email or telephone where necessary to deal with a request you have made, and we may contact you without marketing consent where the law allows or requires it.
We do not sell your telephone number to third-party marketers, and we do not send you marketing about unrelated products or services.
We use cookies and similar technologies for three purposes: to make the site work (including remembering campaign parameters within a visit), to understand how the site is used, and to measure advertising.
Most browsers let you block or delete cookies through their settings. Blocking them will not stop you using the case review form. We honour the Global Privacy Control signal where your browser sends one, and we treat it as an opt-out of sale and sharing for targeted advertising in the states where that applies.
We keep enquiry information for as long as needed for the purpose it was given, and afterwards for as long as we need it to meet legal, tax and record-keeping obligations or to defend a claim. In practice that generally means several years rather than months, because claims and complaints can arise long after an enquiry.
Where we no longer need information we delete it or anonymise it. You can ask us to delete it sooner — see your rights.
Depending on where you live, you may have the right to ask us for a copy of the information we hold about you, to correct it, to delete it, to limit how we use it, to opt out of its sale or sharing for targeted advertising, and to opt out of marketing contact. You have the right not to be treated differently for exercising any of them.
To make a request, email help@injurycaseclaim.com with “Privacy request” in the subject line, or call 800-589-3204. We will verify who you are before acting, usually by confirming details of the enquiry you submitted, and we will respond within the time the law allows.
California residents: see the separate CCPA notice for the categories we collect and disclose, and for the specific rights that apply.
This service is intended for adults. We do not knowingly collect information from anyone under 18 through this website. Where a claim concerns a child, we expect a parent or guardian to submit the enquiry and to provide only what is necessary. If you believe a child has given us information, contact us and we will delete it.
We use technical and organisational measures appropriate to the sensitivity of what we hold, including encryption in transit and access controls limiting who can see enquiry information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Please do not send us sensitive documents by unencrypted email.
We may update this policy. The date at the top shows when it was last changed, and material changes will be signposted on this page. Continuing to use the site after a change means you accept the updated policy.
Email help@injurycaseclaim.com, or call 800-589-3204. For anything relating to privacy, put “Privacy” in the subject line so it reaches the right person.
Every attorney we refer works on contingency.
Your details go only to the firm we introduce.
Lawyers admitted where you were actually hurt.
Answer a few quick questions and a claim specialist will call you back — free, confidential and with no obligation to hire anyone.
Free and confidential. Submitting this does not create an attorney-client relationship.
A claim specialist will review your answers and call the number you gave us. If there looks to be a claim, they will introduce you to a lawyer licensed in your state who handles your type of case — free, and with no obligation.
Call 800-589-3204